What is the mission of the Army & Air Force Exchange Service (AAFES)?

The mission of AAFES is to provide quality merchandise and services to active-duty military personnel, reservists, National Guard members, retirees, and their families at competitively low prices while generating earnings to support military morale, welfare, and recreation (MWR) programs.

Where is the AAFES Headquarters located?

The AAFES Headquarters is located at 3911 S Walton Walker Blvd, Dallas, TX 75236.

What services does AAFES provide?

AAFES operates Base Exchanges (BX), Post Exchanges (PX), convenience stores, gas stations, fast food outlets, and more, both in the U.S. and abroad, offering tax-free goods and services to military members and their families.

Who is eligible to shop at AAFES?

AAFES services are available to active-duty personnel, reservists, National Guard members, retirees, veterans with service-connected disabilities, and their dependents.

Can civilians visit or shop at AAFES?

Generally, civilians cannot shop at AAFES, except in limited situations such as being sponsored by authorized military personnel or attending public events like air shows.

What types of products are available at AAFES?

AAFES offers a wide range of products including clothing, electronics, furniture, household goods, sporting equipment, and groceries, along with dining and entertainment services.

How does AAFES support the military community?

AAFES reinvests 100% of its earnings into military quality-of-life programs, including building new facilities, enhancing services, and funding MWR programs.

How can I contact the AAFES Headquarters?

The AAFES corporate office can be reached at 1-214-312-2011 or via the website www.shopmyexchange.com.

Does AAFES offer employment opportunities for veterans and military families?

Yes, AAFES prioritizes hiring veterans, military spouses, and family members, with many job opportunities available at its locations worldwide.

What is the history of AAFES?

AAFES was founded in 1895 and has since provided essential services to U.S. military personnel in all major conflicts, including World War II, the Korean War, and Operation Enduring Freedom.

AAFES Dallas Headquarters

The Army & Air Force Exchange Service (AAFES), headquartered in Dallas, Texas, is a non-appropriated fund entity of the Department of Defense. AAFES operates retail stores, gas stations, restaurants, and other services at military bases worldwide, providing goods and services to support active-duty military personnel, reservists, retirees, and their families.

AAFES contributes a significant portion of its earnings to fund quality-of-life programs for the military community, such as family support, fitness, and recreation programs.

In this Article

Veterans Guide Exchange Service Headquarters in Dallas

If you’re assigned to the AAFES Headquarters in Dallas, Texas, or planning to move, our comprehensive guide provides all the information you need. From housing options in the bustling Dallas-Fort Worth metroplex to exploring local attractions like the Dallas Museum of Art and the Fort Worth Stockyards, this guide is tailored for your time at AAFES Headquarters. With details about financial resources, local businesses offering military discounts, and on-base services, this guide ensures that you have everything you need to make the most of your time at AAFES Headquarters.

Dallas Exchange Guide

AAFES Headquarters Information

Contact Information

Main Phone Number: +1 (210) 328-5000
Housing Office: +1 (210) 328-5001
Health Services Coordinator: +1 (210) 328-5002
Family Support Office: +1 (210) 328-5003
Legal Office: +1 (210) 328-5004

Address: AAFES Headquarters, 3911 S Walton Walker Blvd, Dallas, TX 75236, United States

Mission

The Army & Air Force Exchange Service (AAFES) Headquarters supports service members and their families by providing high-quality goods and services at reduced prices. AAFES funds critical Morale, Welfare, and Recreation (MWR) programs that enhance the quality of life for military communities worldwide.

History

Established: 1895
Historical Significance:
- Began as a small operation to supply goods to soldiers.
- Now serves as one of the largest retailers for military personnel, with operations in over 30 countries.
- Supports troops during deployments by establishing retail services in remote and hostile areas.

Location

City: Dallas, Texas, USA
Coordinates: 32.6961° N, 96.8814° W
Website: AAFES Official Website
Phone: +1 (214) 312-6200

Hours of Operation

Visitor Center: Monday–Friday: 8:00 AM–4:30 PM; Closed on weekends and holidays.
Main Headquarters: Monday–Friday: 7:30 AM–5:00 PM

Base Location and Directions

Address:
AAFES Headquarters
3911 S Walton Walker Blvd, Dallas, TX 75236
Driving Directions:
- From Downtown Dallas: Take I-35E South to TX-12 Loop (Walton Walker Blvd). Follow signs to AAFES Headquarters (approx. 20 minutes).
- From Dallas/Fort Worth International Airport: Take TX-183 E to TX-12 Loop S. Continue to Walton Walker Blvd (approx. 30 minutes).

Population

Employees: Over 35,000 worldwide (2,500 at headquarters)
Military Families Served: More than 12 million active-duty, reserve, and retired military personnel and their families

Texas VA Loan Guide

View our complete VA loan guide for Texas. From local homebuyer assistance programs for Veterans to VA loan requirements and eligibility this guide has everything you need to know if you are considering getting a VA loan in Texas.

Texas VA Loan Guide

Base Resources and Information

Housing Options: AAFES Headquarters does not offer on-base housing, but the Housing Office can assist in finding housing options in the Dallas-Fort Worth area. Popular nearby neighborhoods include Oak Cliff and Uptown Dallas. Contact the Housing Office at +1 (210) 328-5001.
- Off-base housing is available in neighborhoods such as Oak Cliff, Downtown Dallas, and surrounding suburbs.
- Current median home prices in Dallas: $420,000 (as of 2024).
Base Transportation: AAFES Headquarters is centrally located in Dallas, with access to public transportation and major highways, making it easy to commute from various parts of the Dallas-Fort Worth metroplex.
Medical and Emergency Services: AAFES Headquarters relies on local medical providers in Dallas for healthcare services. For assistance with medical services or emergencies, contact the Health Services Coordinator at +1 (210) 328-5002.
Dining Facilities: While AAFES Headquarters does not offer formal dining facilities, the Dallas area is home to a vibrant restaurant scene, offering everything from local BBQ to high-end dining experiences.
Fitness and Wellness Programs: AAFES Headquarters offers access to fitness facilities for employees. In addition, Dallas provides a variety of fitness centers and outdoor parks, including White Rock Lake and Klyde Warren Park, for running, biking, and outdoor fitness activities.

Education:

On-Base Schools: AAFES Headquarters does not have on-base schools, but families typically access schools in the Dallas Independent School District (DISD) or nearby suburbs.
Off-Base Schools: Families living in Dallas or its suburbs can choose from public schools in the Dallas Independent School District or private schools in the area. Higher education opportunities are available at The University of Texas at Dallas and Southern Methodist University (SMU).
Child Development Center (CDC): While AAFES Headquarters does not operate a Child Development Center, numerous childcare facilities and preschools are available throughout the Dallas metro area.

Things to Do:

Outdoor Activities: Dallas offers numerous outdoor activities, including hiking, biking, and paddleboarding at White Rock Lake. Nearby Klyde Warren Park is a great spot for families, offering free events, food trucks, and outdoor fitness activities.
Shopping and Dining: Dallas is known for its shopping districts, such as the NorthPark Center and Highland Park Village. The city also has a thriving dining scene, offering everything from street tacos to fine dining experiences.

Local Support and Resources:

Veterans Service Organizations: Local VFW and American Legion posts in Dallas provide resources and support for veterans and their families.
Family Support Office: The Family Support Office provides financial counseling, deployment support, and family advocacy services. Contact the Family Support Office at +1 (210) 328-5003.
Legal Services: AAFES Headquarters offers legal services, including wills, powers of attorney, and legal advice for military personnel and employees. Contact the Legal Office at +1 (210) 328-5004 for more information.

Base History and Mission: AAFES Headquarters, located in Dallas, oversees the operations of the Army & Air Force Exchange Service, providing retail services to military personnel and their families worldwide. The base supports AAFES operations, facilitating global logistics and services to benefit the military community.

Frequently Asked Questions

Question	Answer
What is the mission of AAFES Headquarters?	To provide quality goods and services at reduced prices to military personnel and families.
Can civilians shop at Exchange stores?	No, only authorized personnel, including active-duty military, retirees, and dependents, can shop.
Does AAFES support deployed troops?	Yes, AAFES operates retail services in deployed and remote areas to support service members.
How does AAFES contribute to MWR programs?	AAFES funds over $200 million annually to enhance quality-of-life programs for military communities.
Can veterans work at AAFES?	Yes, AAFES prioritizes hiring veterans and military spouses.
Are there on-site facilities at the headquarters?	Yes, including a fitness center, cafeteria, and support services for employees.
How large is the AAFES network?	AAFES operates in over 30 countries with more than 3,000 facilities.
What products are available through AAFES?	A wide range of products, including electronics, clothing, groceries, and more, at competitive prices.
Where is AAFES headquartered?	The headquarters is located at 3911 S Walton Walker Blvd, Dallas, TX 75236.
What are the visitor hours for the headquarters?	Monday–Friday: 8:00 AM–4:30 PM.