Legal Overview
Updated: 2025-10-17
This page links to our core policies and governance standards. We are an education and VA lender-matching network, not a lender. Partner lenders make all credit decisions. For questions, use our Contact Us page or email contact@valoannetwork.com.
Core Policies
- Partner Transparency & How We Match — What we are, how partners qualify, compensation disclosures, FAQs.
- Privacy Policy — What we collect, how we use it, your choices, and state privacy rights.
- Terms of Use — Conditions for using the site, consent, arbitration/venue, and disclaimers.
- Advertising Disclosures — How we earn, sponsored content labeling, and rate/offer assumptions.
- Security Policy — TLS, at-rest encryption, access controls, vendor review, and incident response.
- Do Not Call — How to opt out of calls/texts and our DNC retention timelines.
- Product Privacy Notice — Summary of data practices for matching and tools; see Privacy Policy for full details.
Editorial & Governance
- Publishing Principles — Mission, independence, sourcing standards, and update practices.
- Editorial Ethics Policy — Independence, conflicts, disclosures, sourcing, and review cadence.
- Corrections Policy — How to report issues, verification steps, change notes, and retractions.
- Actionable Feedback Policy — How to send feedback and our response targets.
- Ownership and Funding Information — Ownership, how we earn, and editorial firewall.
- Diversity and Inclusion Policy — Language, representation, and equitable coverage commitments.
Contact
Email: contact@valoannetwork.com
Phone: (800) 230-7201
Address: 3128 Napier Pk suite 103, Shavano Park, TX 78231




