Our Values
VA Loan Network (VLN) is a Veteran‑owned, VA‑only education and lender‑comparison service founded with a simple promise: put Veterans first, educate honestly, and help them compare 2–3 VA‑approved lenders side by side—while connecting them with VA‑savvy real estate agents who understand how VA offers really work. We’re not a lender and not a broker, and we’re not affiliated with VA or DoD.
Our values reflect that mission and the leadership of Levi Rodgers, a Veteran who built VLN to give service members and military families a better, clearer path to homeownership: independent education, fair comparisons, privacy by design, and partners held to standards—not marketing slogans.
What We Stand For
1) Veterans First, Always
We exist to help Veterans and military families become confident homeowners. That starts with education before application and continues with human guidance when things get complex (entitlement math, two VA loans at once, manual underwrites, appraisals, and more).
In practice: • Clear, plain‑English guides and checklists (no jargon). • Tools and scenarios that reflect how VA really works. • Advisor support for edge cases over chatbot platitudes.
2) Independence Over Bias
VLN is not a lender. Our independence is your advantage: instead of one lender’s overlay or pricing, you can compare 2–3 VA‑approved options side‑by‑side with no pay‑to‑place rankings.
In practice: • Curated matches (typically 2–3), not a single “house offer”. • Partner standards and transparency. • Apples‑to‑apples comparisons of rates, fees/credits, and timelines.
3) Privacy by Design & One‑Thread Contact
We keep your data usage simple and respectful: we send your form only to selected matches, store submission + match status, and we do not sell personal info for money or share sensitive data (SSN/DOB/bank info). We honor Global Privacy Control and support deletion/opt‑out. We also work toward a One‑Advisor, One‑Thread experience to reduce multi‑caller noise.
In practice: • Clear privacy choices and Do Not Call. • Privacy Policy and Licensing & Regulatory links on every page. • No retargeting, lookalikes, product steering, or pricing manipulation.
4) Proof Over Promises
We believe trust is earned with visible results and transparency—not slogans. That’s why we’re building case studies and a recurring VA Lending Transparency Report to show time‑to‑preapproval/close, credits and concessions, and manual‑underwrite outcomes across our network.
In practice: • Publish data, methods, and definitions—not cherry‑picked wins. • Show where comparisons saved real dollars in fees/credits. • Use results to improve partner standards and borrower experience.
5) VA‑Savvy Partners, Not Just “Any” Partners
Complex VA deals need VA‑savvy lenders and agents. We seek partners who understand VA appraisals, MPRs, Tidewater/ROV, and occupancy rules so you don’t pay the price for inexperience.
In practice: • Clear expectations via our partner transparency page. • Preference for lenders and agents who prove VA expertise. • Continuous feedback loops from borrower outcomes.
6) Education Without Gatekeeping
We make core VA knowledge universally available—funding fees and exemptions, COE, appraisal/MPRs, occupancy, IRRRL vs cash‑out—so Veterans can make informed choices with or without us.
Start here: • VA Loan Overview • VA Funding Fee • VA MPRs • Publishing Principles & Editorial Ethics
How We Work (In One Minute)
- Learn the landscape. Use our explainers and checklists to understand your VA path.
- Tell us your scenario. Location, property, entitlement status, price range, occupancy, credit tier, timeline, goals.
- Compare 2–3 options. Our algorithm sends your form directly to selected VA‑approved lenders—no manual review before sending—so you can compare offers side by side.
- Choose your lender & agent. Proceed with the lender you select; we’ll connect you with VA‑savvy agents when you need one.
What These Values Mean for You
- Clarity over hype: plain‑English guides + side‑by‑side comparisons.
- Respect for your time: one‑thread contact expectations and preference controls.
- Data protection: we store submission + match status, not IP/sessions; no retargeting/lookalikes; GPC honored.
- Real choice: curated, multi‑lender view—no single‑lender bias or pay‑to‑place rankings.
- Mission‑driven leadership: a Veteran‑led team focused on better outcomes for Veterans and military families.
Learn More About VLN
Identity & Disclosures
VA Loan Network (VLN) is a Veteran‑owned, VA‑only education and lender‑comparison network. We are not a lender and not a broker, and we are not affiliated with the U.S. Department of Veterans Affairs (VA), the Department of Defense (DoD), or any government agency. Address: 3128 Napier Pk, Suite 103, San Antonio, TX 78231. Phone: (800) 230‑7201. Email: contact@valoannetwork.com.
Last updated: November 15, 2026