Updated: November 2025

Accessibility Statement

VA Loan Network (“we,” “our,” or “us”) is committed to making valoannetwork.com accessible and usable for all Veterans, Military families, and visitors, including people with disabilities. We are continually improving the user experience for everyone and working to apply relevant accessibility standards where feasible.


Our Accessibility Goals

Our goal is for key parts of valoannetwork.com, including educational content, calculators, forms, and navigation, to be usable by people with a wide range of abilities and assistive technologies. We aim to align our efforts with the principles of the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level, understanding that full conformance is a process and not a one-time event.


Steps We Are Taking

To support accessibility, we take the following steps as part of our ongoing website management and development process:

  • Designing layouts with clear headings, logical structure, and consistent navigation
  • Using text alternatives for meaningful images and icons where practical
  • Working to maintain sufficient color contrast for text and important UI elements
  • Testing key flows (such as quote requests and contact forms) with keyboard-only navigation
  • Striving to ensure form fields are labeled and associated with descriptive instructions
  • Reviewing new content and features for accessibility impact before and after launch

Scope of This Statement

This Accessibility Statement applies to content and functionality that we control directly on valoannetwork.com, including:

  • Informational pages, VA loan guides, and educational articles
  • VA loan calculators and interactive tools created by VA Loan Network
  • Contact forms, quote request forms, and feedback forms hosted on our domain

Some parts of our site rely on third-party plugins, embedded tools, or services (such as analytics, videos, mapping tools, or lender portals). While we do not control the accessibility of those third-party elements, we encourage our vendors and partners to support accessible practices whenever possible.


Assistive Technologies and Browsers

We aim to support recent versions of major browsers and assistive technologies, including:

  • Current versions of Chrome, Safari, Firefox, and Edge
  • Screen readers such as NVDA, JAWS, and VoiceOver
  • Keyboard-only navigation and common zoom settings

Your experience may vary depending on your browser, operating system, device, and assistive technology. We recommend keeping your browser and assistive tools updated for the best results.


Known Limitations

Despite our efforts, some content or features may not yet be fully accessible. Known limitations may include:

  • Older or archived articles that were created before our current accessibility review process
  • Third-party embeds (such as maps, video players, or lender tools) that do not fully support keyboard navigation or screen readers
  • Occasional missing alternative text on decorative or legacy images
  • Non-critical visual cues that may not be announced by assistive technologies

We treat accessibility issues as defects and schedule remediation work as we become aware of them, prioritizing the pages and tools most frequently used by our audience.


What You Can Do if You Need Help

If you experience difficulty using valoannetwork.com, encounter a specific accessibility barrier, or need information in an alternative format, please contact us. Providing the page URL, a brief description of the issue, and the assistive technology you are using (if applicable) helps us troubleshoot more quickly.

You can reach us at:

We will review your message, work to provide the information you need in a reasonably accessible format, and evaluate whether our site can be improved to prevent similar issues in the future.


Our website includes links to external sites, including government resources, lender websites, and other educational materials. We do not control the accessibility of content provided on third-party sites and cannot guarantee that those sites follow the same standards we pursue for valoannetwork.com.

If you encounter accessibility issues on a site we link to, we encourage you to contact that site’s owner directly. We may also consider updating or replacing links that lead to consistently inaccessible resources when suitable alternatives are available.


Continuous Improvement

Accessibility is an ongoing process for VA Loan Network. As we update our design system, add features, and expand our educational resources, we will continue to review accessibility, gather feedback, and adjust our implementation to better serve Veterans and Military families with disabilities.

If you have suggestions for improving accessibility or usability on our site, we welcome your feedback by phone or email.


Contact & Feedback

For questions about this Accessibility Statement or to report a barrier on valoannetwork.com, please contact:

  • VA Loan Network Accessibility
  • Address: 3128 Napier Pk, Suite 103, San Antonio, TX 78231
  • Phone: (800) 230-7201
  • Email: contact@valoannetwork.com

We will make reasonable efforts to respond and address accessibility concerns in a timely manner.

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