VA Loan Network Product & Privacy Policy

Last Updated and Effective: December 2024

Introduction

This Privacy Policy (“Policy”) explains how VA Loan Network (“we,” “our,” or “us”) collects, uses, and shares your personal information when you access our website (valoannetwork.com) and related services (collectively, “Services”). It covers information gathered through interactions on our platform and third-party referrals. Please read this Policy carefully to understand your rights and our privacy practices.

Information We Collect

1. Identifiable Information

We may collect information that can personally identify you, including:

Name, address, telephone number, and email address.
Financial details such as credit history, credit scores, and payment information.
Information about co-borrowers if applicable.

2. Non-Identifiable Information

We also collect non-identifiable data, including:

Demographic information.
Behavioral data from your interactions with our website.

How We Collect Information

1. Information You Provide

When you fill out forms or make inquiries on our website, we collect the information you submit.

2. Information from Third Parties

We receive data from:

VA-approved lenders in our network (“Partners”).
Credit bureaus and other third-party providers.

3. Cookies and Tracking

Our website uses cookies, web beacons, and other tools to track your preferences and activities. This helps us improve your experience and deliver relevant content.

How We Use Information

We may use your information to:

Match you with VA lenders and deliver requested services.
Personalize your experience and recommend relevant products.
Improve our website and customer service.
Prevent fraudulent or unauthorized activities.
Comply with legal and regulatory requirements.

How We Share Information

1. With Lenders and Partners

When you inquire about VA loans, we share your information with our network of VA-approved lenders. These lenders may use and retain your information in accordance with their own privacy policies.

2. Service Providers

We share data with service providers who assist with credit checks, marketing, and analytics.

3. Regulatory or Legal Requirements

We may disclose your information to comply with laws, subpoenas, or government requests.

4. Business Transactions

In the event of a merger, sale, or other business transaction, your information may be transferred as part of the transaction.

Cookies and Tracking Preferences

We use cookies and tracking technologies to understand your online behavior and enhance your experience. Some parts of our website may not function properly if cookies are disabled. Our site does not respond to browser-based “Do-Not-Track” requests.

Marketing and Communications

We may send you marketing materials based on your preferences. You can opt out of receiving emails by clicking the “unsubscribe” link at the bottom of our messages.

Your Rights

Access and Correction: You may request access to your data or correct inaccuracies by contacting us.
Opt-Out: You can limit the use of cookies or targeted advertising through your browser settings or third-party opt-out tools.

Updates to This Policy

We may update this Policy periodically. Changes will be posted on this page with the effective date. Continued use of our Services indicates acceptance of the updated Policy.